域名实名认证资料总是提交失败，怎么办？-阿里云开发者社区

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开发者社区> 问答> 正文

域名实名认证资料总是提交失败，怎么办？

行者武松

2018-01-18 14:30:07

715

域名实名认证资料总是提交失败，怎么办？

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大财主
2019-07-17 21:54:41

提交实名制资料时，请确认您上传的文件格式为以下格式：JPG、GIF、PNG、BMP、JPEG；
请确认您上传的图片大小不超过 1M/张，也不小于 55KB/张；
请确认您填写的证件编码是半角字符；
如您确认您所上传的文件满足以上格式之后还是提交失败，请您尝试清理浏览器缓存或更换浏览器再试。

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