应用研发平台EMAS vivo手机收不到离线通知，回执日志是已经到达，麻烦查下？

应用研发平台EMAS vivo手机收不到离线通知，回执日志是已经到达，麻烦查下{"app_key":"333606151","app_version":"V2.9.5","brand":"vivo","client_ip":"112.96.82.175","device_id":"498723db32a24becab580fba6ccd3c90","device_type":"ANDROID","event_channel":"vivo","event_time":"2024-07-15 11:48:52","event_type":"arrive","last_active_time":"2024-07-15 11:46:34","message_id":"9906168166811904","network_type":"MOBILE","os":"Android","os_version":"34","owner_id":"1063916687553580","pack_meta":"1|MTcxOTI5NTg4NTU1MDM3NzQ3Nw==|3|1","topic":"cps_callback_event","source":"log_service","time":"1721015333"}