智能媒体管理中，压缩文件调用返回未知错误，具体怎么回事？

智能媒体管理中，压缩文件调用返回未知错误，具体怎么回事？
{"body":{"code":"InternalError","endTime":"2024-01-19T08:02:03.554Z","eventId":"275-1kR7066tjCM1Y2ig2hSHcGkfxK8
","message":"unknown error","progress":0
,"projectName":"test-project
","requestId":"AEE26CBE-8F70-578B-9DFA-5B6F84FB6058
","startTime":"2024-01-19T08
:02:03.336Z","
status":"Failed","taskId":"FileCompression-24c0c8b0-c190-45ab-a28d-31c2da9326fb
","taskType":"FileCompression"},"headers":{"access-control-allow-origin":"","date":"Fri, 19 Jan 2024 08:02:06 GMT","content-length":"374","keep-alive":"timeout=25","x-acs-request-id":"AEE26CBE-8F70-578B-9DFA-5B6F84FB6058","connection":"keep-alive","content-type":"application/json;charset=utf-8","etag":"3Bwzbh3yl49Ql7DsnCdxBrQ4","access-control-expose-headers":"","x-acs-trace-id":"80ed1ec906b1e5fe552c5f8402309224"},"statusCode":200}