自己开发程序跟钉钉接口后登陆报错问题，请指教

公司开发的财务共享中心跟钉钉做了接口，手机端登陆时好时坏，不好用的时候会报错，报错内容如图所示 不存在dingdingOpenId
{jsticket:'Q95UwPiJHYp2rIN3vnRioYpm5LzQ2GpepXTGb24T1rpdIdz2WJhRB3YvBx21jYvIl7ygg0Iwaam9NZU7qrFNBw',signature:'395cc854bd4e750dbca6b17349b75d3646e6379d',nonceStr:'abcdefg',timeStamp:'1478909690',corpId:'ding79e7302757c3f14e',agentid:'39447644'}
绑定钉钉账号cfg：{jsticket:'Q95UwPiJHYp2rIN3vnRioYpm5LzQ2GpepXTGb24T1rpdIdz2WJhRB3YvBx21jYvIl7ygg0Iwaam9NZU7qrFNBw',signature:'395cc854bd4e750dbca6b17349b75d3646e6379d',nonceStr:'abcdefg',timeStamp:'1478909690',corpId:'ding79e7302757c3f14e',agentid:'39447644'}
08:14:50.598 [http-bio-9080-exec-788] WARN  c.v.f.b.utils.spring.PropertiesUtil - Cannot find [web.extend.include.file] in [conf/system-config.properties], so return default value: [/jsp/common/includes/blank_include.jsp]
{jsticket:'Q95UwPiJHYp2rIN3vnRioYpm5LzQ2GpepXTGb24T1rpdIdz2WJhRB3YvBx21jYvIl7ygg0Iwaam9NZU7qrFNBw',signature:'f10add381e1560622042c43b60923336c3c0b4b0',nonceStr:'abcdefg',timeStamp:'1478909691',corpId:'ding79e7302757c3f14e',agentid:'39447644'}