现象：语音留言不能到用户邮箱

在UM服务器上的报错：

日志名称: Application

来源: MSExchange Unified Messaging

日期: 2013/6/18 23:57:31

事件 ID: 1423

任务类别: UMCore

级别: 错误

关键字: 经典

用户: 暂缺

计算机: PEKDC1-UMS-02.vancloa.cn

描述:

统一消息服务器处理标头文件为"C:\Program Files\Microsoft\Exchange Server\V14\UnifiedMessaging\voicemail\fd12a59e-2ee4-46af-b335-acdbb76862ba.txt"的邮件时发生错误。详细信息: "Microsoft.Exchange.UM.UMCore.SmtpSubmissionException: 未能提交到集线器传输服务器。将会重试此操作。 ---> Microsoft.Exchange.Net.ExSmtpClient.UnexpectedSmtpServerResponseException: 意外的 SMTP 服务器响应。预期: 220，实际: 500，完整响应: 500 5.3.3 Unrecognized command

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.CheckResponse(ServerResponseInfo response, Int32 expectedCode)

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.Command(SmtpChunk[] chunks, SmtpCommandType command, Int32 expectedCode)

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.StartTls()

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpClient.Submit(Boolean disableDelayedAck)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, InternalExchangeServer smtpServer)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, String requestId)

--- 内部异常堆栈跟踪的结尾 ---

Server stack trace:

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.HandleTransientSmtpFailure(Exception e, InternalExchangeServer smtpServer, String recipientAddress)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, String requestId)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmitStage.InternalDoSynchronousWork()

在 System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)

在 System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:

在 System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)

在 System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)

在 Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.SynchronousWorkDelegate.EndInvoke(IAsyncResult result)

在 Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.EndSynchronousWork(IAsyncResult r)"

事件 Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="MSExchange Unified Messaging" />

<EventID Qualifiers="49156">1423</EventID>

<Level>2</Level>

<Task>2</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2013-06-18T15:57:31.000000000Z" />

<EventRecordID>2719</EventRecordID>

<Channel>Application</Channel>

<Computer>PEKDC1-UMS-02.vancloa.cn</Computer>

<Security />

</System>

<EventData>

<Data>C:\Program Files\Microsoft\Exchange Server\V14\UnifiedMessaging\voicemail\fd12a59e-2ee4-46af-b335-acdbb76862ba.txt</Data>

<Data>Microsoft.Exchange.UM.UMCore.SmtpSubmissionException: 未能提交到集线器传输服务器。将会重试此操作。 ---&gt; Microsoft.Exchange.Net.ExSmtpClient.UnexpectedSmtpServerResponseException: 意外的 SMTP 服务器响应。预期: 220，实际: 500，完整响应: 500 5.3.3 Unrecognized command

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.CheckResponse(ServerResponseInfo response, Int32 expectedCode)

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.Command(SmtpChunk[] chunks, SmtpCommandType command, Int32 expectedCode)

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.StartTls()

在 Microsoft.Exchange.Net.ExSmtpClient.SmtpClient.Submit(Boolean disableDelayedAck)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, InternalExchangeServer smtpServer)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, String requestId)

--- 内部异常堆栈跟踪的结尾 ---

Server stack trace:

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.HandleTransientSmtpFailure(Exception e, InternalExchangeServer smtpServer, String recipientAddress)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, String requestId)

在 Microsoft.Exchange.UM.UMCore.SmtpSubmitStage.InternalDoSynchronousWork()

在 System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]&amp; outArgs)

在 System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:

在 System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)

在 System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData&amp; msgData)

在 Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.SynchronousWorkDelegate.EndInvoke(IAsyncResult result)

在 Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.EndSynchronousWork(IAsyncResult r)</Data>

</EventData>

</Event>

处理方法：新建一个内部接收器，将UM服务器IP添加到允许范围中即可。

new-ReceiveConnector -Name 'UM' -Usage 'Client' -RemoteIPRanges '10.253.3.111' -Server 'PEKDC4-HUB-01'

根本原因：我们公司对接收器进行严格的自定义，将UM投往HUB的邮件拒掉了。