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email received from support

Dear Ladies and Gentleman,

i have received an E Mail:

     您好 ,接主管部门通知,您的主机存在通过技术手段使其成为境内获取境外非法信息的途径等行为,根据《互联网信息服务管理办法》第十五条规定九不准内容及阿里云服务条款3.1.3.11.请您在二十四小时内停止上述行为,并做好自查。如逾期未处理或再次收到通知,阿里云将按要求及规定停止对您提供服务。
涉及主机: 47.89.48.108
如有疑问,请工单或者电话联系阿里云售后服务,感谢您的支持!谢谢!

Whats this about?

Many thanks in advance.
Alexander Schosser

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lexid_01 2018-10-30 10:40:13 1397 分享
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阿里云 AI 助理回答

Dear Alexander Schosser,

The email you received is informing you that your server with the IP address 47.89.48.108 has been flagged by the authorities for potentially facilitating access to illegal overseas information within China, which is in violation of the "Internet Information Service Management Regulations" and specifically Article 15 regarding prohibited content. The notice also cites a violation of Alibaba Cloud's service terms under section 3.1.3.11.

In essence, the message requests that you cease such activities immediately (within 24 hours) and conduct a self-inspection to ensure compliance. Failure to address this issue promptly or receiving further notices may result in Alibaba Cloud discontinuing services to you as per their requirements and regulations.

If you have any questions or need clarification on this matter, the email advises you to contact Alibaba Cloud's customer support through submitting a ticket or via phone call. It's important to take this notification seriously and respond accordingly to avoid disruption of your services.

Should you require assistance in understanding the specific terms or steps to take, feel free to ask for more guidance.

Best regards, [Your Assistant]

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