ORA-00600 [kwqitnmphe:ltbagi] Errors even after the fix for Bug 17831758 and Bug 18536720 is in place (Doc ID 2002540.1)

1. Do the following to purge the data in the queue table and IOTs

connect / as sysdba

DECLARE
po dbms_aqadm.aq$_purge_options_t;
BEGIN
po.block := FALSE;
DBMS_AQADM.PURGE_QUEUE_TABLE(
queue_table => 'SYS.SYS$SERVICE_METRICS_TAB',
purge_condition => NULL,
purge_options => po);
END;
/

The data in this queue table is transitory, so although it is lost it will soon be replaced.

1. Apply the fixes for bug 17831758, bug 18536720 and bug 16204151 and ensure that post-install steps are followed.

All bugs will be resolved in 12.2 when it is available.